Root and Restore Deck

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We want you to be completely satisfied with your purchase. However, due to the nature of our products and quality-control reasons, we cannot accept returns or exchanges on products that have been opened, used, or have had their original seal or packaging broken.

Unopened Products

Unopened and unused products in their original, sealed packaging may be returned within 30 days of purchase for a refund. Customers are responsible for return shipping unless the product was damaged, defective, or shipped incorrectly.

Opened or Used Products

All sales are final once a product has been opened, used, or its original seal has been broken. Once opened, the product cannot be resold and therefore cannot be returned or exchanged.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible. We will work with you to make it right through a replacement, exchange, or refund when appropriate.

Refunds

Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error on our part.

By completing your purchase, you acknowledge and agree to this Return & Refund Policy

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